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Customer Reviews

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Benny Lim Date: 03 April 2013
Great experience! Ratings:

I find coming to the Orchard Abstrim Men a pleasant experience! I must say the treatment has not failed me and indeed successfully helped me to shed off my stubborn fats. I have been served by the Branch Manager, Ms Jenny Chiun and I am very pleased with her after sales service. During my transfer to the Central branch, Ms Jenny did not stop following up my treatment progress and her phone calls to check on my progress really impressed me with her professionalism. To me good customer service comprises staff being good listeners making time and being efficient and friendly - thanks, Ms Jenny! Made to feel welcome every visit, the staff, Ms Chloe, Ms Lisa and Ms JJ should be commended for their great customer service too! The team is just amazing! Great job, ladies!

 
Eric Koh Date: 16 November 2012
Excellent Staff at OC branch Ratings:

My intention of this review is to compliment the staff (Jenny, Christine, 2 malay therapists) at OC branch for their excellent warm, friendly attitude and excellent service rendered towards me. (Think to all customers too) This is my 3rd session of treatment.

 

I always feel very relax and sense of satisfaction after every session.

 

Honestly, I never intend to sign up any  package after the trial session but Ms Christine and Ms Jenny had made me changed my mind.

 

One word - Sincere

 

I was informed by my consultant (Ms Christine) this afternoon that she will be transferring to Central branch and I was rather disappointed.

 

I was very comfortable under Ms Jenny and Ms Christine. We will always start off with some heart warming conversation before my session. This should be the way for sale service.Think they made a perfect couple!

 

I sincerely hope that the management will continue to let them to serve in OC branch.

 

Just my thought.

 
"Trim Your Abs, Get In Shape"